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We're Here for You
Fireclay Tile is committed to providing a safe and healthy working environment for all employees, visitors, and clients.
July 6: Our San Francisco showroom is open Mon-Fri, 10am-5pm and Sat, 10am-4pm for both walk-in and scheduled visits. If you'd like to make an appointment for your visit ahead of time, please click here.
February 5: Starting February 8th, our San Francisco showroom will be open M-F, 10am-5pm for sample pick-up only. Please contact your Rep or email [email protected] with your project reference number ahead of time so your samples can be ready when you arrive.
All other appointments will continue to be Virtual. Click to schedule your appointment today.
December 22: Please Note: We're currently experiencing lead time impacts due to increased COVID-19 safety precautions and record demand for our handmade products. We thank you for supporting US manufacturing and encourage early ordering to secure your place in our production queue. Thank you for understanding that lead times are subject to change. Quick Ship options are available for time-sensitive projects. Please reach out to [email protected] with any questions.
December 15: Our San Francisco Showroom remains temporarily closed to comply with the Bay Area Shelter in Place Order. With the significant increase in COVID-19 cases both nationally and locally, as well as new OSHA protocols, we have rolled out an updated COVID-19 response plan, implemented additional safety training, and continue to take proactive steps to reduce any spread of COVID-19 in the workplace.
All Fireclay team members wear masks, maintain physical distancing, and have implemented many other safety precautions including clear signage, rigorous cleaning protocols, and more.
Please note that we have seen record demand for our handmade products, and while lead times are longer than normal, we continue to ship 95% of our orders on time. We value your support and ask that you work with your dedicated Fireclay Rep to ensure your order is submitted in time so that it arrives on-site for your project's completion.
To be connected with your Fireclay Rep, please click here.
Working on a commercial project? Click here for your Commercial Rep.
December 8: To comply with the Bay Area Shelter in Place order, our San Francisco Showroom is temporarily closed until further notice. Our Showroom Team is available for virtual appointments, Tuesday-Friday, 10AM-4PM. Click to schedule your appointment.
Not a Bay Area Local? Click here to find your Fireclay Design Consultant.
Working on a Commercial Project? Click here to contact your Commercial Rep.
August 31: We’re thrilled to welcome you back to our San Francisco Showroom! We are accepting virtual and in-person appointments Monday-Friday, from 10am-5pm. CLICK HERE to schedule yours today!
April 6: Our Aromas facility is operating with all machines running as we have retrofitted many key areas to ensure clear and explicit physical distancing and other safety measures. Examples include markers to show 6', reduced number of employees in rooms or at specific machines, as well as adding plexiglass dividers. We have implemented daily temperature checks as well as checklists for each station regarding cleaning and safety. We've also tripled down on our janitorial team for maintaining wipe downs across all active areas.
Our temporary Fireclay Tile Childcare Fund remains in effect to support our working production team members with children home from school. As of this weekend, we have doubled our Give, You Get program to be a full 1% Client Refund and 1% into our Fireclay Tile Family Fund to support this initiative.
March 18: Our Aromas factory and Gilroy warehouse remain open under the Essential Business exemption due to the need for our business to continue to supply building materials to residential and commercial essential businesses.
March 16: To comply with the Bay Area Shelter in Place order, our San Francisco Showroom is temporarily closed until further notice.
We know business isn't as usual these days. As we continue to adapt and work at a more limited capacity to ensure the safety of our team and community, we wanted to let you know that we're still here for you.
Let us know where you’re working from right now, and we’ll get color samples routed directly to you. Need an extra set sent to clients? No problem.Browse Samples
From our home offices to yours, we're still talking tile and placing orders. Reach out directly to your rep or contact us to be connected.Contact Us
Need tile fast? Get up to speed on your next project with our best-selling recycled Tile and Brick, shipped from our factory in 5 days or less.*
*For orders less than 250 SqFtLearn More
We're offering virtual meetings as well as product knowledge sessions for all clients. Schedule a meeting with your Fireclay rep today.Request a Meeting
Need a news break? Our CEU, "Purpose Driven Design" is now available virtually.Schedule a CEU
Our downloadable coloring book features some of our favorite Fireclay Handpainted patterns. It's one of the ways we're getting creative while staying connected. Plus, it's a great indoor activity for kids!Download Coloring Book
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