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What We Collect
We get information about you in a range of ways.
Information You Give Us.
We collect your name, postal address, email address, phone number, username, password, demographic information (such as your gender and occupation), and other information you give us directly when you register on the Site, contact us for information, support or services or make a purchase.
Information We Get from Others.
We may get information about you from other sources. We may add this to information you give us directly.
Information Automatically Collected.
We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times, Internet protocol (IP) address and information about your use of and actions on our Site.
We may log information using digital images called Web beacons on our Site or in our emails. We use Web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use Web Beacons to tell if you open or act on our emails.
Use of Personal Information
We use your personal information as follows:
Sharing of Personal Information
We may share personal information as follows:
We may also share aggregated and/or anonymized data with others for their own uses.
Information Choices and Changes
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.
You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
Security of your Personal Information
We use reasonable physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, or modification. We do not store any credit card information. Please note, however, that we do use storage services of third parties that we do not control, and in any event no data transmission or storage process can be guaranteed to be 100% secure. As a result, although we strive to protect the information we collect or receive, we cannot guarantee or warrant the security of any information that you transmit to us or that we otherwise collect from you.
Your California Privacy Rights
The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about them and the CCPA regulations provide guidance on how to implement the law. This landmark law secures new privacy rights for California consumers, including:
The right to know about the personal information a business collects about them and how it is used and shared;
The right to delete personal information collected from them (with some exceptions);
The right to opt-out of the sale of their personal information; and
The right to non-discrimination for exercising their CCPA rights.
Under the new law, California residents will be able to:
Know what personal information is being collected about them and access it– whether that info is being collected in person or online.
The following may be collected from Fireclay Tile consumers:
Billing and Shipping Address
Company Phone Number
Mobile Phone Number
Tax ID (if tax-exempt client)
Resale Certificates Used for Proof
The above personal information is disclosed to Fireclay Tile internal employees and your sales rep for order processing and contact communications.
Fireclay Tile does not buy or sell personal information.
To submit a request to delete, please email <a href="mailto:email@example.comfirstname.lastname@example.org">email@example.com</a>.We will get back to you within 1 business day. In order to verify your identity, you will need to provide at least three of the following pieces of your information: name, telephone number, e-mail address, mailing address, and last transaction amount. We will match this information to the information on our systems.
The Site is intended for use solely in the United States. If you access or use the Site from outside the United States, please be aware that the information you provide to us or that we obtain as a result of your use of the Site may be processed and transferred to the United States and be subject to United States law. The privacy and data protection laws in the United States may not be equivalent to such laws in your country of residence. By accessing or using the Site, or by providing us with your information, you consent to the collection, transfer, storage, and processing of information to and in the United States.
NO PART OF THIS SITE IS TARGETED TO CONSUMERS IN THE European Economic Area (EEA). IF YOU ARE A CONSUMER IN THE EEA AND BELIEVE WE HAVE COLLECTED OR MAINTAINED PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU, PLEASE CONTACT US AT THE EMAIL ADDRESS BELOW. AS A CONSUMER IN THE EEA YOU HAVE CERTAIN RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR) AND WE AIM TO HONOR THOSE RIGHTS. PLEASE VISIT HTTPS://WWW.EUGDPR.ORG/ FOR MORE INFORMATION.
PRIVACY OF CHILDREN
We do not knowingly collect or store personal information about children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information from our database.