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Since 1986 we have been helping people transform spaces with tile. Simple ask us a question below or contact us by phone, email, in store, or live chat!

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Kali Robledo

Kali Robledo

Social Media Maven

Shannon joined the team in 2013 as Fireclay's Social Media Maven. After graduating from the University of California Santa Cruz with a degree in Cultural Anthropology, Shannon pursued her lifelong passion for interior design by working as a freelance writer for Houzz. Her interest in design related content eventually led her to Fireclay where she gets to spend her day spreading the Fireclay word and help get tile to the people!

Favorite thing about Fireclay: The beautiful handmade nature of our tile, especially our new Handpainted Collections.

Susanne Redfield

Susanne Redfield

Creative Consultant

Tile designer and ceramist Susanne Kibak Redfield merges her Danish roots and love of traditional crafts with a modern sense of restraint that brings just enough to the design without going over the top. After graduating from the University of California Santa Cruz in 1981, Susanne started her own business making ceramic tiles. She introduced Kibak Tile through Kneedler Fauchere, a revered interior showroom to the trade, then spent twenty five years in a successful relationship with Ann Sacks. "I began hearing about Fireclay Tile, their sustainable story and youthful energy really captured my imagination, I absolutely wanted to be part a company that really cares about tomorrow. Designing product for Fireclay Tile is energizing, truly inspirational.



Our Definitive Guide to Tile Terminology: D-L

Our decorative Cuerda Seca Tiles being handpainted

It's that time again!  Another Friday, another dose of Tile Terminology!  This week we have you covered from the D's to the L's.  Study up and you'll be talking about tile like a pro in no time!


Decorative Tile – Any tile face with a decoration on the surface.

Diagonal Set – Tile set at a 45° angle to the wall.

Dry Set Mortar – Cement based setting material for thin–bed installations.

Our Debris Series Raised Tile Palo Alto 6x6 multi color


Epoxy Adhesive – A two part adhesive system consisting of epoxy resin and epoxy hardener. Used for bonding ceramic tile or stone to backing material.

Epoxy Grout – A two–part grout system consisting of epoxy resin and epoxy hardener. Made to have impervious qualities, stain and chemical resistant. Used to fill joints between tiles.

Exterior Tiles – Tiles suitable for outdoor applications because of their frost resistance.


Field Tile – The primary tile used to cover a wall or floor.

Floating – A method of aligning mortar with the float strips or screeds using a straightedge.

Floor Tile – A ceramic tile or natural stone tile durable enough to withstand traffic and abrasion.

Frit – A ceramic composition that has been fused in a special fusing oven, quenched to form a glass, and granulated.

Frost Resistant – The ability of certain ceramic tiles to withstand freeze/thaw conditions with minimal effect. Frost resistance of ceramic tile is dependent on the tile’s porosity and water absorption levels. Frost resistance does not guarantee 'frost proof.'

Frost Proof – Impervious tile that absorbs 0% to 0.5% Product manufactured for use where freezing and thawing conditions occur.

Grout shown with our Wave design in Cyclone


Grout – Silica sand, cement and chemical mix for filling tile joints.


Lippage – In finished installation, the condition where one edge of a tile is higher than an adjacent tile. May be unavoidable even for tiles that are within the tolerances of dimensional standards, seen especially in very large format tiles.

Listello – A decorative border, primarily for walls.

Our Tile is Award Winning: