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Know Before You Buy

Fireclay Tile Lead Times: What Are They and Why?

By Kali |

Here at Fireclay Tile we make everything by hand, just for you. This means we don't keep any stock and we make every single tile to order. This careful attention to detail and craftsmanship quality means it will take a little longer to get your order than it would with any other mass-produced tile, this is why we list lead times with every single product and color. 

Tile Shown: Kabuki Sphere in the process of being hand painted. 

Our lead times are estimates based on the business day after your order has been placed, however lead times are not always guaranteed. Lead times can change based on our production flow, which is why it's important to talk to your Design Consultant about current lead times so that you can plan for your project accordingly. As each order is custom made, some things are simply outside of our control. Delays may occur due to the size, and/or complexity of the order, but we will do our very best to notify you if any delays do occur. 

Tile Shown: Our Glazed Thin Brick in Appalachian

Our lead times range depending on the product and size of the project. A Mosaics order will take a little longer to make than an order of standard field tile (3x6 in White Wash) because the manufacturing process for mosaics involves more steps and considerations (ie mosaics have the additional step of hand sheeting). 

Tile Shown: Small Diamonds in White WashChartreuse, Dolomite and Akoya

Certain colors require additional steps like an Engobe glaze or Foggy Morning with Black Patine (shown below) will have a slightly longer lead time: 

You can find our lead times listed with each product and color on our website, It will look like the screen grab below. Please keep in mind the lead times listed are subject to change and don't reflect variables like the size, scale or the complexity an order might have. 

 

Below is one of our engobe glazes, Tuolumne Meadows, that will have a one-week longer lead time compared to one of our gloss or matte glazes, because of an extra step in production: 

Tile Shown: Large Star and Cross in Tuolumne Meadows 

While we make every effort to avoid delays in production, they do occasionally occur and cause us to have to change our lead times. If this happens while your order is being made we will keep you updated on the status of your order and its estimated completion date.

Tile Shown: Ogee Drops being made. 

Lastly, when ordering your tile, keep in mind that our lead times do not include transit time, so you'll need to factor in additional time depending on where you are located, and whether or not you can expect delays due to weather.

Have a question about lead times? Simply call, chat or fill out our Design Assistance Form and one of our talented Design Consultants will get back to you shortly.

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